Evaluation for the Glasgow Citizens Advice Bureau (CAB)

Our evaluation for the Glasgow Citizens Advice Bureau (CAB) was published in late 2023 reflecting on the impact of 8 CAB services across the city, building on our developing work around understanding the demand for and the impact of advice and guidance across Scotland.

The evaluation focused on the eight organisations located in Glasgow. Seven of the eight are located in severely deprived areas of Glasgow: Bridgeton, Castlemilk, Easterhouse, Drumchapel, Glasgow North-West, Greater Pollok and Parkhead. Glasgow Central CAB is based in the city centre and offers services to people who may come from any area of the city. All eight bureaux are volunteer-led, independent organisations with boards of trustees; and all make extensive use of volunteers as trained advisers, trustees and in other roles.

You can read and download the full report here.