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Citizen Advice Scotland

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Citizen Advice Scotland

Citizens Advice Scotland received £2.5M from the Scottish Government’s Welfare Reform Mitigation Fund (WRMF) from 2013 to 2015, to support people adversely affected by the UK Government’s programme of welfare reform.  Rocket Science was commissioned to evaluate the impact of the additional welfare rights and debt advice sessions offered as a result of the WRMF.  As part of this work, we interviewed 50 clients of 8 Citizens Advice Bureaux about the impact of the advice they received, as well as their general health, mental wellbeing, and followed up with a second interview two months later.  Information from these interviews were used to create a social cost benefit analysis of the impact of the WRMF funding- identifying the return on investment in terms of financial gain to individuals, fiscal costs, and soft outcomes.

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